Category Archives: Social Media Tips

Online Resource of the Month: A quick guide to answering people on social media, from Social for the People

Dealing with feedback on social media can be daunting, particularly if you’re new to a particular social platform, or new to an organisation and not yet fully familiar with its issues. I really like this ‘answering people on social media’ chart from Social for the People; it’s a clear, simple flowchart that lays out steps […]

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